| Q1: | How long is your delivery? |
| A: | For stock items, we can ship them immediately after receive payment. For other items, we will need 20-30 days for mass production. |
| Q2: | Are you trading company or factory? |
| A: | We are a factory. |
| Q3: | Where is your factory located? |
| A: | Our factorty is located in Yongjia, Wenzhou. |
| Q4: | Do you provide free samples? |
| A: | Usually we do not provide free samples. There is a sample cost which can be refund after you place order. |
| Q5: | What do you usually shipped through? |
| A: | Air freight, Sea freight, express are the most way of shipment due to small weight and size for precise products. |
| Q6: | What’s your payment terms? |
| A: | We accept T/T, Paypal, Western Unionwhen qualified goods are ready for ship. |
| Q7: | I can not find our products in your catalog ,can you make customized products for us? |
| A: | Yes, Customized products is available. |
| Q8: | I don’t have drawing or picture available for custom products, could you design it? |
| A: | Yes, we can make the best suitable design in accordance with your application. |
